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Gail Burruss, LPC, LSATP, Director

Adult Clinical Services programs provide consumers a single point of entry to the agency, crisis response, and assessment, case management, and therapeutic services designed for specific populations meeting our admission criteria. Persons with mental disabilities can receive a comprehensive assessment to determine their mental health, mental retardation, and/or substance use services needs, and be referred to the services which best meet those needs. Services are designed to aid consumers in achieving their highest possible level of functioning.

Community Support Services programs for adults consist of case management, rehabilitation services, psychiatric services, and supports to consumers with long-term mental disabilities. The goal of a community support system is to maximize each consumer’s potential for independence, improved quality of life, and optimum level of functioning.

For an initial appointment to determine which of our services may be appropriate for you, please call Assessment and Emergency Services.

Assessment and Emergency Services | Sexual Assault Response and Awareness
Shenandoah Recovery Center | Blue Ridge Counseling Services | PHASES
Specialized Services | Alpha Jail and Community Services | Services for the Deaf & Hard of Hearing

Adult Resource Management | ALF Program | Program for Assertive Community Treatment
 Psychiatric Services | Mental Health Support Services | Mountain House Clubhouse

 

Assessment and Emergency Services
The Burrell Center
611 McDowell Avenue
Roanoke, VA 24016
Voice: 540-343-3007 Crisis Services: 540-981-9351 (TTY/TDD Accessible)

Assessment and Emergency Services provides 24 hour crisis intervention counseling and referral; pre-admission screening to determine need for hospitalization; court liaison for involuntary commitment procedure; initial contact for the SARA program. During the business day, this service provides a single source for determining placement through a variety of comprehensive assessment instruments. Individuals may access screening for services without an appointment by coming to the Burrell Center between 9 AM and 4 PM. Based on the outcome of the screening, individuals may receive a clinical assessment, short-term counseling, and/or referrals to the appropriate level and intensity of treatment, either from BRBH or other community providers.
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Sexual Assault Response and Awareness (SARA)
Voice: 540-
345-7273   SARA Crisis Hotline: 540-981-9352
Emotional support and assistance to victims of sexual assault via a 24 hour crisis hotline; individual and group counseling by appointment.
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Shenandoah Recovery Center
801 Shenandoah Ave SW
Roanoke, VA 24016
Voice: 540-344-6208   Detoxification and Stabilization: 540-344-6208
Regional Stabilization Services provides residential stabilization for individuals experiencing an escalation of mental illness symptoms.

Medically supervised detoxification, generally 3 to 7 days in duration.

Short-term (5-30 day) residential treatment for those with serious substance use disorders, followed by continuing outpatient care.
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Blue Ridge Counseling Services
The Burrell Center
611 McDowell Avenue
Roanoke, VA  24016
Voice: 540-342-2915
Individual and group counseling for adults admitted for outpatient drug, alcohol, mental illness, and/or these co-occurring conditions.
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PHASES
The Burrell Center
611 McDowell Avenue
Roanoke, VA  24016
Voice: 540-342-2086
A continuum of intensive outpatient and day treatment services for adults with serious substance use disorders.

Day treatment: 10 weeks, 3 hours daily, multiple days per week.

32-week cycle of Preparation Intensive Outpatient, and Continuing
Care groups.
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Specialized Services
The Burrell Center
611 McDowell Avenue
Voice: 540-266-9200
An array of specialized services, including therapy groups to address the impact of trauma, Dialectical Behavioral Therapy, prevention, education and case management for consumers receiving other treatment services who have, or are at risk for acquiring, infectious diseases, and Project LINK, which provides case management to meet the multiple needs of substance-abusing pregnant women, mothers and their infants, and women of childbearing age. On-site Project LINK services include specialized day treatment, case management, education, parenting skills, transportation, childcare, and support groups.
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Alpha Jail and Community Services
The Burrell Center
611 McDowell Avenue
Roanoke, VA 24016
Voice: 540-266-9200

Provides modified therapeutic communities in separated living environments for men and women with serious substance disorders in the Roanoke City jail and in the Roanoke County/Salem jails. These jail-based services are followed by immediate entry into intensive outpatient services in the community, and referrals to other needed services. Discharge planning for individuals in the local jails who have serious mental illness is also provided.
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Services for the Deaf & Hard of Hearing
The Burrell Center
611 McDowell Avenue
Roanoke, VA  24016
Voice: 540-342-2086   TTY/TDD: 540-344-4427

A regional program to provide training and consultation to staff of CSBs, as well as direct MH, MR. and SA services to persons who are deaf, deafblind, or hard of hearing.
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Adult Resource Management
Mental Health Case Management
The Burrell Center
611 McDowell Avenue
Roanoke, VA 24016
Voice: 540-342-0037
Coordination of resources and support designed to facilitate independence and stability for adults with serious mental illness. Case management activities include assessment, planning, linking, and monitoring services; crisis prevention and intervention services; and hospital and state facility admission and discharge planning activities.
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Assisted Living Facilities Program
The Burrell Center
611 McDowell Avenue
Roanoke, VA 24016
Voice: 540-851-9611
Consultation and support to enhance linkages with area assisted living facilities (ALF). Complete wrap-around services include case management, ALF staff training, consumer education, medication monitoring, physician/nursing consultation, skills training and supportive counseling.
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Program for Assertive Community Treatment (PACT)
836 Campbell Ave SW
Roanoke, VA 24016
Voice: 540-345-1584
Individualized community-based treatment, rehabilitation, and supports designed to meet the needs of adults with serious mental illness who often require 24 hour service availability to avoid hospitalization. Complete wrap-around services include intensive case management, psychiatric diagnosis and treatment, medication prescription, administration and monitoring, Substance Abuse services, counseling, vocational counseling, and life skills training.
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Psychiatric Services
The Burrell Center
611 McDowell Avenue
Roanoke, VA 24016
Voice: 540-344-1723
Psychiatric evaluation, medication management, nursing services, case management, and follow-along services provided by consulting psychiatrists and psychiatric residents under their supervision.
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Mental Health Support Services
The Burrell Center
611 McDowell Avenue
Roanoke, VA 24016
Voice: 540-982-6990
A combination of training and support activities designed to enable adults with significant functional limitations to achieve and maintain community stability and independence in the most appropriate, least restrictive environment.
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Mountain House Clubhouse
317 Washington Ave SW
Roanoke, VA 24016
Voice: 540-344-8386
Pre-vocation training, independent living skills, socialization, and recreational activities provided in a member-operated psychosocial rehabilitation program to persons who have psychiatric disabilities. Education and support to families of adults with serious mental illness is provided using the Mutual Education Support and Advocacy (MESA) curriculum.

Coordination and consultation for church-sponsored Social Clubs, which provide opportunities for fun and community integration to adults with serious mental illness and/or mental retardation.
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Blue Ridge Behavioral Healthcare
The Community Services Board Serving the Cities of Roanoke and Salem and the
Counties of Botetourt, Craig, and Roanoke in Virginia